This eye makeup remover is amazing. Previous natural makeup removers have left my skin a bit dehyrated but this one leaves it feeling healthy. It's incredibly effective at removing makeup as well, I've been consistently impressed. This also hasn't irritated my sensitive skin or my eyes at all. Would definitely recommend.
recommend highly as it works and is gentle
This new formula stings my eyes.
This new formula stings my eyes. Not a good thing in an eye makeup remover. Will never buy this again.
Hi Tricia, we're sorry that you're disappointed with this eye makeup remover. We urge you to take a look at this video from our makeup consultant at https://www.youtube.com/watch?v=yBx83m2ikWs. Should you still have difficulty with it, please let us know at firstname.lastname@example.org and we'll see what we can do for you. Thanks! -The Real Purity Team
Hard to get used to
I didn't care for this product. I like a liquid eye make up remover and found that this gel seemed to leave a film on my eye lids and under my eyes. I woke up the next morning with flakes on my eyes. I continued experimenting- washing face after, using tissue instead of cotton round...nothing worked simply. In this day and time I need simple and effective products.
I love this formula!
I love the new formula! It's much more effective than the previous one. I feel it removes my makeup and leaves my skin feeling great! I do believe that it is important that you follow the entire Real Purity skin care routing to get the best results! Thanks Real Purity keep up the great work!!
It works but it burns my eyes
Apparently, one of the ingredients in this formula is a problem for me. When I get it in my eyes (and I can't seem to not get it in my eyes), it burns intensely. I just won't use it because it's not worth the pain. I would definitely suggest that you get the sample before you commit to buying the whole tube just to be sure that it isn't a problem for you.
Hi Kathleen, we wanted to include the same thing we said for the review before yours. If you'll note two comments down (Jamie Lynn, 10/19/15), she had the exact same issue until she called our team. We find that stinging is usually caused because the user is using too much remover, and they are rubbing it back and forth instead of just doing one clean sweep from the inside of the eyelid outward. If you'd like any more guidance, we're confident that our makeup artist, Connie, would be able to help. We also have a tutorial up on our Facebook page. Please give us a call or shoot us at email at email@example.com and we would love to help you out. Thank you again! -The Real Purity Team
This New Formula Burns and Stings the Eyes
I did not realize when I bought this that they had changed the formula (it used to be just wheat germ oil and sesame oil). I used it twice to be sure and both times is made my eyes sting even with them closed tight as to not get any in my eye. The old formula was much better; I am not sure why they changed it. I did not have the time to go through the process of returning it. I should note that I do not have sensitive skin and never have skin reactions or anything like that. Please go back to the old formula!
Hi britsilver04, thank you for your review. If you'll note the comment just before yours (Jamie Lynn, 10/19/15), she had the exact same issue. We find that usually, stinging is caused because the user is using too much remover, and they are rubbing it back and forth instead of just doing one clean sweep from the inside of the eyelid outward. If you'd like any more guidance, we're confident that our makeup artist, Connie, would be able to help. We also have a tutorial up on our Facebook page. Please give us a call or shoot us at email at firstname.lastname@example.org and we would love to help you out. Thank you again! -The Real Purity Team
Reviewer: Jamie Lynn
It's a must have!
I just wanted to take a moment to comment on this product. I had been using a different eye makeup remover for years and when I went "green" with all my cosmetics I gave this a product a try. Honestly, at first I was lost. I was having several issues, mainly it was burning my eye. I called and talked to Connie, the makeup artist at Real Purity. She walked me through using Real Purity's remover. I tend to wear heavy eye make up so I figured I needed extra product. I was scrubbing and smearing. After following the steps outlined by Connie, I used a much smaller amount and my eye makeup wiped off smoothly with no scrubbing or burning! This product is now a staple in my overnight bag. I have recommended it to all my friends. Thank you for making products that are amazing, non toxic and organic.
Love this Product!!!
I love this product!! Connie at Real Purity told me about it and I've been using it for about a month now and absolutely love it! It's gentle, which I have very sensitive skin and it performs well and I feel like it takes all my makeup off and leave my skin feeling awesome!! Never stop making it Real Purity!!
did not like this product at all!
"I had been using the eye makeup remover from this company for years. It was made of Sesame Oil and Wheatgerm oil and dissolved waterproof mascara very well. My eyes are very sensitive to most makeup removers and that product was the only one that did not sting my eyes. However, that product is no longer being sold here. What is being sold now has COMPLETELY DIFFERENT ingredients although the packaging is exactly the same.
I tried a sample of the new product and the tiny bit that got in my SET IT ON FIRE. It was like pouring rubbing alcohol into my eye. In the past, this company "accidentally" sent me hair gel that had been mislabeled in an eye makeup remover tube. When I used that, it set my eyes on fire too. Perhaps they screwed up again and sent me a sample of hair gel instead of the new eye makeup remover. I don't know, but I definitely will not order this again. If it were possible to give a negative rating, I would. That's how bad it stung my eyes. Order at your own risk. FYI: I bought a small bottle of sesame oil from the grocery store and it is working about as well as Real Purity's OLD makeup remover, with no stinging.
->Hello Blondie, we're very sorry to hear that you reacted poorly to the new makeup remover formula. However, we did want to mention that the packaging is not the same - when we updated the formula, we completely transformed the label and transitioned to a shorter, wider container as well. It also would not be possible for another formula to be in this container. Should you have a similar concern in the future, please contact us at email@example.com and we'd be happy to do a return for you so we can take a look at what you received ourselves. Best of luck in your search. -The Real Purity Team